69 Best Customer Experience Startups to Watch in 2025

The Definitive Seedtable Ranking of Customer Experience Startups

We track 71,000+ companies and rank them dynamically using our Seedtable Score – a score that uses quantitative and qualitative data points to signal the momentum behind a company. We then monitor the list manually leveraging our expertise as founders and investors.

There are 111 start-ups with an aggregate funding of $4.5b. The average funding per company in this subset is $65.2m.

Last update to the database: Feb 18, 2025. See changelog.

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3

Funding Rounds

$54.4m

Money raised

Sightcall is a San Francisco-based company founded in 2008.

Key people:

7

Funding Rounds

$491.5m

Money raised

InVision is New York City based startup building a collaborative and wireframing design tool.

6

Funding Rounds

$214.0m

Money raised

Observe.AI is the creator of an AI platform for call centers.

1

Funding Rounds

$1.6m

Money raised

Storefront is a sharing-economy company that provides short-term retail spaces for rent to companies through an online platform, used specifically as pop-up retail locations.

Location:

Key people:

3

Funding Rounds

$107.0m

Money raised

Drift is a software company offering a conversational marketing platform founded in 2015 by David Cancel.

8

Funding Rounds

$1.5b

Money raised

ContentSquare is an experience optimization platform for business that captures visitor behavior insights, designed to help increase conversions. It uses artificial intelligence to provide automatic recommendations.

Location:

Key people:

7

Funding Rounds

$408.8m

Money raised

Fever is a live-entertainment discovery technology platform.

4

Funding Rounds

$12.0m

Money raised

Company providing a customer engagement platform for businesses and salespeople.

Location:

Key people:

2

Funding Rounds

$6.2m

Money raised

Aureus Analytics is an AI platform for customer experience in the insurance industry.

Location:

Key people:

8

Funding Rounds

$68.9m

Money raised

Deepgram is an AI Speech Platform that provides developers with a simple to use Speech-to-Text API

1

Funding Rounds

$5.0m

Money raised

Augment Solutions is an AI customer support assistant company founded by Matt Swanson.

Location:

Key people:

2

Funding Rounds

$455.1k

Money raised

JRNY was a digital insurance broker for compliant customer experience.

5

Funding Rounds

$58.5m

Money raised

PlayVox is a customer service quality monitoring software developed to improve the customer experience.

8

Funding Rounds

$53.5m

Money raised

MadKudu helps SaaS companies identify, qualify, and engage their leads throughout the buyer journey.

Key people:

1

Funding Rounds

$11.0m

Money raised

Josh.ai is a company developing automated systems for households.

2

Funding Rounds

$52.0m

Money raised

Narvar is a San Mateo, California-based company founded in 2012.

3

Funding Rounds

$47.2m

Money raised

Token is a blockchain and software development company creating an API that enables banks and third parties to have PSD2 compliance, aggregate data, and make direct bank payments.

4

Funding Rounds

$19.3m

Money raised

LoginRadius is a Vancouver-based company that develops a platform for businesses to manage their customers' digital identities.

7

Funding Rounds

$63.2m

Money raised

NGDATA, based in Belgium, uses big data technology to provide customer relationship management (CRM) solutions.

3

Funding Rounds

$14.5m

Money raised

Rulai is an Omni-Channel Enterprise Conversational Computing Company.

3

Funding Rounds

$74.0m

Money raised

AB Tasty provides marketing and product teams with an optimization platform, subscribers or leads.

2

Funding Rounds

$14.0m

Money raised

Survata is a marketing research company selling brand intelligence.

Location:

Key people:

1

Funding Rounds

$69.0k

Money raised

Qminder is a company founded by Rauno Rüngas, Siim Raud and Kristaps Grinbergs.

5

Funding Rounds

$1.8m

Money raised

SupplyAI is an artificial Intelligence company founded in 2016 by Karthik Sridhar.

2

Funding Rounds

$33.0m

Money raised

Lexer is a company founded in 2010 by Aaron Wallis, Dave Whittle and Chris Brewer.

8

Funding Rounds

$226.0m

Money raised

Kustomer is a customer service software founded in 2015 by Jeremy Suriel.

Key people:

3

Funding Rounds

$37.3m

Money raised

Tenfold helps companies have better customer conversations. Put customer information into action on the phone, every time, in real-time.

2

Funding Rounds

$10.0m

Money raised

Bluenose Analytics is a software development company for SaaS companies.

2

Funding Rounds

$10.1m

Money raised

Antavo is a loyalty Management Platform for Fashion and Retail founded in 2012 by Andras Bencsik, Zsuzsa Kecsmar, Attila Kecsmar and Gábor Csarnai.

Location:

Key people:

1

Funding Rounds

$2.0m

Money raised

EnjoyHQ is developing a user research platform for developers and user experience designers to learn from users, allowing users to centralize, organize, and share research data and findings in one place. It was acquired by UserZoom in 2021.

1

Funding Rounds

Bicycle AI is a company providing customer support service founded in 2016 by Abhishek Nayak, Arpit Mohan and Arvind Singh.

1

Funding Rounds

$1.0m

Money raised

Tallyfy is a company founded in 2015 by Amit Kothari.

Key people:

1

Funding Rounds

$300.0k

Money raised

Artificial Intelligence company offering automated messaging and voice solutions as well as context-aware conversational chatbots

3

Funding Rounds

$55.5m

Money raised

Opendatasoft is the data sharing platform teams use to access, reuse and share data that grows business.

1

Funding Rounds

$1.4m

Money raised

SurveySparrow is a Walnut, California-based market research and customer experience company.

4

Funding Rounds

$55.0m

Money raised

An artificial intelligence company developing chatbots and virtual agents.

2

Funding Rounds

$24.0m

Money raised

Yellow Messenger is an artificial Intelligence company founded in 2016 by Jaya Kishore Reddy, Raghu Kumar, Rashid Khan and Anik Das.

2

Funding Rounds

$1.3m

Money raised

A SaaS company that analyses customer feedback for companies to increase satisfaction and decrease churn

3

Funding Rounds

$9.4m

Money raised

AI-powered CX-platform. We help you collect and convert unstructured open feedback into powerful insights across the business.

Location:

Key people:

2

Funding Rounds

$20.0m

Money raised

Software company

3

Funding Rounds

$72.6m

Money raised

HqO is a Boston-based company founded in 2018 by Greg Gomer, Kevin McCarthy and Chase Garbarino.

2

Funding Rounds

$8.1m

Money raised

Platform that measures customer experience performance to determine market attractiveness.

Location:

Key people:

1

Funding Rounds

$11.0m

Money raised

Platform for managing customer loyalty programs both online and offline.

3

Funding Rounds

$70.0m

Money raised

Glassbox is an Israel-based analytics platform for digital interactions.

Location:

Key people:

4

Funding Rounds

$85.0m

Money raised

Threekit allows brands to showcase the product visually and interactively across the omnichannel customer journey: in E-Commerce, in-store, in clienteling relationships, etc.

1

Funding Rounds

$36.0k

Money raised

Ubicall is a code-free platform that visually routes customers to proper support channels.

3

Funding Rounds

$54.2m

Money raised

Pitchy allows companies to create video content.

1

Funding Rounds

$520.0k

Money raised

Online meeting tool designed specifically for sales teams.

2

Funding Rounds

$66.0m

Money raised

AfterShip is an Hong Kong-based company founded in 2011.

3

Funding Rounds

$7.6m

Money raised

MyDataModels provides software which can build predictive models from Small Data, through an easy-to-use interface for Domain Experts, who are people without knowledge in AI.

2

Funding Rounds

$100.0m

Money raised

Planhat is a customer management platform founded in 2015.

3

Funding Rounds

$130.0m

Money raised

The Dunzo app is designed and developed to specifically help you in your daily task management.

2

Funding Rounds

$24.0m

Money raised

Every month, spanish people spend an average of 40 htheirs doing their laundry and going to dry cleaning instead of enjoying their free time.

Location:

1

Funding Rounds

$7.0m

Money raised

REACH is a company founded in 2015 by Yair Ravid.

1

Funding Rounds

$1.4m

Money raised

GoKoan is a digital teaching and learning tool that optimizes study time. Through the development of its own algorithm, GoKoan offers the student intelligent planning linked to their availability and progress in real time.

4

Funding Rounds

$1.5m

Money raised

Actronika is a high-definition haptics for a sensory touch experience founded in 2014 by Gilles Meyer, Vincent Hayward and Rafal Pijewski.

Location:

Key people:

4

Funding Rounds

$12.0m

Money raised

MedUX is the leading company in Customer Experience Measurement in fixed, mobile and TV telecommunications networks, providing cutting-edge tools and innovative solutions for telecom operators, governments and companies.

4

Funding Rounds

$7.5m

Money raised

2

Funding Rounds

$120.0k

Money raised

ScopeAI is an artificial Intelligence company founded by Luciano Arango.

3

Funding Rounds

$2.7m

Money raised

2

Funding Rounds

$11.8m

Money raised

Acquire is a customer engagement platform for enterprise companies and customer acquisition.

1

Funding Rounds

$14.0m

Money raised

The Fabricant has created a photo-real digital marketplace, where consumers can virtually try-on the brands they love and share their content on social media.

3

Funding Rounds

$34.5m

Money raised

ChurnZero is a customer success software company

Location:

Key people:

2

Funding Rounds

$2.6m

Money raised

Idio is a company founded in 2006 by Edward Barrow.

3

Funding Rounds

$23.0m

Money raised

Happy Returns developed a software platform for online retail shopping and omni-channel returns.

1

Funding Rounds

$670.0k

Money raised

In Idoneo you can lease a car in 5 minutes using only ytheir smartphone and get it delivered to ytheir doorstep.

2

Funding Rounds

$2.6m

Money raised

Wootric is a customer experience management software powered by AI. It is used to measure and boost customer satisfaction.

2

Funding Rounds

$9.0m

Money raised

Proximity Insight is an enterprise Retail SaaS Tech built on Salesforce.com founded in 2018.

1

Funding Rounds

$1.4m

Money raised

Service offering tailored travel experiences exclusively for members.

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